Beard reaches final of Oxfordshire business of the year customer service awards

Beard has got through to the final stages of the 2012 Oxfordshire Business Awards and joins two other finalists in the Customer Care Award category, which is sponsored this year by Hays Recruitment.

 “We are delighted to have reached this stage of the Oxfordshire Business Awards,” explains Lucie Elliott, Business Development Manager for Beard Oxford.  “We believe it’s important to offer the highest customer service standards we can, as these are crucial to our industry and underpin our corporate goals of ‘prompt and faultless delivery’ on every customer project.

“Customer satisfaction cannot be measured on results alone. How we work and interact with our customers, how responsive we are and how much care we take to understand our customers’ needs at every stage of a project, is important in building confidence and satisfaction.  This thinking doesn’t just stop with senior management – everyone is involved,” Lucie concluded .